Privacy Policy

Your Privacy is Important to us at FaresGator. We recognize that when you book travel, you are sharing personal information that needs to be managed responsibly. This Privacy Policy governs the use of information we collect from you when you visit either our website or contact our support team. FaresGator is a third-party travel Booking Agency in the United States. We assist customers in booking flights, train tickets, cruises, car rentals, and associated services through trusted travel providers. To deliver these services in the correct way, we might collect some amount of information. So we're committed to protecting that information and using it only for legitimate travel purposes.

Information We Collect

We collect personal information that allows us to make your booking when you use our website or reach out to our support team. This might include your full name, date of birth, email address, phone number, billing address, and payment details. Airline and cruise line providers may ask for more information, like a passport number or identification information, in other instances.

Non-Personal Information: We can gather non-personal information while you access our website. This could mean your device type, browser information, IP address, and browsing activity. This allows us to optimize website experience and performance. If you call, e-mail, or chat with us, records of that communication may also be kept for quality assurance and training purposes to improve service delivery.

How We Use Your Information

First and foremost, we collect information in order to provide travel booking services. The Hotel has, in order to check availability, confirm reservations, process payments, and send confirmation of booking. Without this information, we cannot finalize your requested travel arrangements. We may also use your contact details to deliver booking alerts, call you if there are schedule changes, or respond to customer service inquiries. We may occasionally email you travel offers. You may always opt out of receiving promotional communications. Non-personal Data allows us to track how our users use the website and improve features. It becomes easier for us to streamline the booking process and make it user-centric.

Sharing of Information

FaresGator is a third-party booking agency to complete your reservation. We are going to provide some information about you to the travel provider. This covers airlines, train operators, cruise lines, car rental companies, and payment processors. Details shared are limited to what is required for booking confirmation. We may also disclose information to service providers that help us with payment processing, technical support, or the operation of our website. These partners must also protect your information and only use it for authorized purposes.

We do not disclose your personal information to unrelated third parties for money. We do not sell or rent any customer data for marketing purposes outside of our business operations. We may share information when required by law, legal process, or governmental request in rare instances.

Payment Security

We appreciate that payment security is of vital importance. Well, you might think the FaresGator has also secured your financial details. Payment information is processed on secure platforms built to protect sensitive information. We will not keep full credit card information on our internal systems unless you directly require it to fulfill authorized billing. We want to reduce risk & enable smooth transactions in an integrated way.

Data Protection and Storage

We implement reasonable technical and organizational measures to ensure that your personal information is secure against unauthorized access, misuse or deletion. Only those people who need sensitive information to perform their functions have access to it. We store personal data only as long as necessary to provide booking services, comply with legal obligations, resolve disputes, and enforce agreements. When we no longer need information, we take necessary steps to delete or retain it in line with industry standards. Although we take appropriate security measures, no online transmission is entirely risk-free. Users should maintain their own login credentials and personal information secure when using any online service.

Cookies and Tracking Technologies

We use cookies to help us understand how users use our website, remember preferences, and optimize functionality. You have the option to disable cookies in your browser settings. However, it could impact some site functions or booking features. We may use analytic tools to understand how our visitors engage with our services and optimize better with analytics for us. These services collect general usage data, but do not personally identify any individual users.

Your Rights and Choices

As a customer, you can ask to access the personal information we hold about you. If their information is inaccurate or incomplete, you can ask for changes. You can also request, where legally permissible, the deletion of personal data. For queries regarding the above retention statements, updates to contact details, or for unsubscribing from marketing communications, please reach out to our support team.

Residents of some jurisdictions may have additional privacy rights under applicable law. To the extent required to comply with United States privacy regulations, we adapt our policies in line with changes to laws.

Third Party Links

Our website may contain links to airline websites, cruise line portals, or other third-party services. This Privacy Policy does not apply when you leave FaresGator's website. We recommend that users review the privacy policies of third-party sites before submitting personal data. As this is a booking website, we have no responsibility for the privacy practices of any websites or service providers who are not acting in their capacity as a third party to us.

Children's Privacy

FaresGator does not knowingly collect personally identifiable information directly from children under the age of thirteen without parental consent. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as soon as possible. Minors must have their travel booked by a parent or legal guardian.

Updates to This Privacy Policy

From time to time, we may revise this Privacy Policy, for example, if our practices or applicable law change. If changes are made, the modified Terms will be published on our website, and the updated effective date will be stated. Users are advised to periodically check this page to understand how we are ensuring the protection of their information.

Our Commitment to Transparency

FaresGator is a legal third-party travel booking agency in the US. We don't just want to help you book travel; we want to help you feel safe booking it, too. Privacy is one component of that trust. We retain information solely necessary to deliver booking services. We do not share information with anyone except trusted travel providers and authorized partners. We keep your data safe with secure systems and responsible procedures. If at any time you have questions about how we use your information, our customer support team is here to help. We think transparency instills confidence, and confidence helps everyone make better and easier travel decisions.

At FaresGator, your journey matters. So does your privacy.

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